Where do I cancel or manage my Gecko Edge subscription if I use the iOS app?
Where you manage your subscription depends on where you took it out.
If you subscribed inside the iOS app, your subscription is handled through the app, and you manage and cancel it in the app.
If you subscribed on the website (app.geckoedge.ai, billed by card via Stripe), the iOS app cannot handle the cancellation. Two options:
- Solution 1: Log on through a web browser on a computer.
- Solution 2: Delete the app, then log in using your mobile device’s browser.
In both scenarios, sign in with the email you paid with, click the three dots next to your username (bottom left), then select Manage Subscription. You’ll then be able to manage and cancel your subscription, and you keep full access for the remainder of the period you have paid for.