Login & Access
- How Does The Unlimited Pass Work? How Can I Access It?
- How do I change the email on my account?
- Why must I log in with the exact email I paid with?
- Your first analysis — what to click and what to expect
- How do I sign up?
- My magic link didn’t arrive or went to spam — what do I do?
- How does the magic-link login work? (Why no password?)
- Does Gecko Edge work on my phone?
- I have two emails I might have used: how do I know which one is right?
- How do I cancel my Gecko Edge subscription?
- I’ve been double-charged or charged the wrong amount. What do I do?
- Lifetime access for legacy holders: how it works
- How do I manage my subscription? (upgrade, downgrade, cancel)
- I want to switch from Edge Peek to Edge Hunter. How do I upgrade?
- How quickly will I get a support reply?
- Accounts and devices: one account, as many devices as you like